KJF Fitzgerald & Associates

Privacy Policy

This Privacy Policy explains how KJF Fitzgerald & Associates (“we,” “us,” “our”) collects, uses, shares, and protects information from users of this website and related services, including lead forms, phone calls, SMS, email, and booking pages.

1) Information We Collect

• Information you provide: name, email address, phone number, property address, transaction goals, messages, and any other details you submit through forms, chat, phone, SMS, or email.
• Scheduling/booking details: appointment preferences and notes you submit when requesting an appointment.
• Call/SMS metadata: phone number, call times/durations, message logs, and (where enabled) call recordings or transcripts.
• Device and usage data: IP address, browser type, device identifiers, pages visited, referring URLs, and interaction data (e.g., via cookies or analytics).

2) How We Use Information

• To respond to inquiries, provide requested information, and schedule appointments.
• To deliver services, communicate about transactions, and provide customer support.
• To send updates, newsletters, and marketing communications (subject to your choices and applicable law).
• To improve our website, marketing performance, and user experience (including analytics).
• To protect our rights, detect fraud, and maintain security and compliance.

3) Cookies, Analytics, and Tracking

We may use cookies and similar technologies to operate the website, remember preferences, measure performance, and improve marketing. Some tools may collect information such as pages visited, time on site, clicks, and approximate location derived from IP address.

• Essential cookies: required for basic website functionality.
• Analytics cookies: help us understand usage and improve performance.
• Marketing tools: may measure ad performance or help with retargeting (if used).

You can usually control cookies through your browser settings. Blocking cookies may impact site functionality.

4) How We Share Information

We do not sell your personal information in the ordinary sense. We may share information in these situations:

• Service providers: CRM, hosting, analytics, email/SMS/telephony providers, scheduling tools, and other vendors that help operate our business (they process data under instructions and for permitted purposes).
• Legal/compliance: to comply with law, court orders, subpoenas, or to protect rights, safety, and security.
• Business transfers: if we undergo a merger, acquisition, or asset sale, information may be transferred as part of that transaction.

5) Communications Consent (Calls, SMS, Email)

• SMS: Reply STOP to unsubscribe; reply HELP for help (where applicable).
• Email: use the unsubscribe link in marketing emails or contact us to be removed.
• Calls: ask us to stop calling, and we will honor reasonable requests consistent with applicable law.

6) Data Retention

We keep information for as long as necessary to fulfill the purposes described in this policy, including maintaining records, resolving disputes, enforcing agreements, and meeting legal, tax, or regulatory obligations.

7) Security

We use reasonable administrative, technical, and physical safeguards to protect information. No method of transmission or storage is 100% secure, so we cannot guarantee absolute security.

8) Your Privacy Rights

Depending on where you live, you may have rights to request access, correction, deletion, or information about how your data is used. To submit a request, see the Contact & Notices section below.

• Access/Correction: request a copy of personal information we have and ask for corrections.
• Deletion: request deletion, subject to exceptions (e.g., legal obligations).
• Opt-out: opt out of marketing emails/texts as described above.

9) Children’s Privacy

Our website is not intended for children under 13, and we do not knowingly collect personal information from children. If you believe a child provided information, contact us to request deletion.

10) Third-Party Links

Our website may link to third-party websites or services. Their privacy practices are governed by their own policies, not this policy.

11) Policy Updates

We may update this policy from time to time. Changes become effective when posted on this page. The “Last updated” date above indicates the latest revision.

Direct link to this section: https://kjfkw.com/legal#privacy

Terms & Conditions

These Terms & Conditions (“Terms”) govern your use of kjfkw.com and any related pages, forms, communications, and scheduling services provided by KJF Fitzgerald & Associates.

1) Who We Are

KJF Fitzgerald & Associates provides real estate advisory, marketing, and related services. References to “Keller Williams North Seattle” and “KW Commercial” may describe brand affiliation or service context. Each Keller Williams® office is independently owned and operated.

2) No Legal, Tax, or Financial Advice

Content on this site is for general informational purposes only and does not constitute legal, tax, financial, or accounting advice. You should consult appropriate professionals for advice specific to your situation.

3) No Agency Relationship Created by Website Use

Contacting us, submitting a form, or scheduling an appointment does not, by itself, create an agency relationship. An agency relationship (if any) is established only through a written agreement signed by the parties, as required by applicable law.

4) Accuracy of Information

We try to keep information accurate and current, but we do not guarantee completeness, accuracy, or timeliness. Any reliance you place on information from this site is at your own risk.

5) User Conduct

• You agree not to misuse the site, interfere with its operation, or attempt unauthorized access to systems or data.
• You agree not to submit false information, impersonate others, or use the site for unlawful purposes.
• You agree not to transmit malware, spam, or abusive content via forms or communications channels.

6) Intellectual Property

The site content (text, design, branding elements, and graphics) is owned by or licensed to us and is protected by applicable intellectual property laws. You may not copy, reproduce, distribute, or create derivative works without prior written permission, except for personal, non-commercial use.

7) Third-Party Services and Links

We may use third-party platforms (CRM, scheduling tools, email/SMS/telephony, analytics). We are not responsible for third-party sites or services, and your use of them may be subject to their terms.

8) Communications & Consent

By providing your contact details, you authorize us to contact you about your inquiry, appointments, and related services. If you opt in (or where permitted), we may also send marketing communications.

• Calls/SMS: You may receive calls or texts, including via automated technology. Consent is not a condition of purchase.
• Opt-out: Reply STOP to texts (where applicable) or ask us to stop contacting you.
• Message/data rates: Your carrier may charge fees.

9) Scheduling, Cancellations, and No-Shows

If you book an appointment, please provide accurate information and attend at the scheduled time. If you need to cancel or reschedule, please do so as soon as practical using the provided method or by contacting us at 206-429-8387.

10) Disclaimer of Warranties

The site and services are provided on an “AS IS” and “AS AVAILABLE” basis. To the fullest extent permitted by law, we disclaim all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, and non-infringement.

11) Limitation of Liability

To the fullest extent permitted by law, KJF Fitzgerald & Associates will not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, arising from your use of (or inability to use) the site or services.

12) Indemnification

You agree to defend, indemnify, and hold harmless KJF Fitzgerald & Associates from and against claims, liabilities, damages, losses, and expenses (including reasonable attorneys’ fees) arising out of or related to your misuse of the site, violation of these Terms, or infringement of any rights of another.

13) Governing Law

These Terms are governed by the laws of the State of Washington, without regard to conflict of law principles.

14) Dispute Resolution

Before filing a formal claim, you agree to contact us to attempt to resolve the dispute informally. If a dispute cannot be resolved, the parties may pursue available remedies consistent with applicable law.

15) Changes to These Terms

We may update these Terms from time to time. The updated version will be posted on this page and is effective upon posting.

Direct link to this section: https://kjfkw.com/legal#terms

Contact & Notices

For privacy requests, questions about these policies, or communication preferences, contact us:

© 2025 KJF Fitzgerald & Associates. All rights reserved.